Refund & Return Policy

Aapki santushti hamari zimmedari hai.

7-Day Return

Agar aapko product milne ke 7 din ke andar koi masla ho — jaise damaged, defective, ya galat item — to aap return/replacement ke liye rabta kar sakte hain. Product original condition aur packing mein hona chahiye.

Damaged ya galat product

Agar frame delivery ke waqt toota hua ya defective mile, to 24 ghante ke andar humein Instagram/email par unboxing ki photo/video ke saath ittila dein. Hum free replacement ya full refund denge.

Refund ka tareeqa

• Return approve hone ke baad refund 5–7 working days mein process hota hai.
• Online payment (card/JazzCash/UPaisa) wapas usi account mein aayega.
• COD orders ka refund bank transfer/wallet ke zariye kiya jayega.

Kya return nahi ho sakta

• Custom-made / personalized frames (jab tak defective na hon)
• Wo products jo istemal kiye gaye ya damaged kiye gaye hon (customer ki taraf se)
• 7 din guzarne ke baad

Cancellation

Order dispatch hone se pehle cancel kiya ja sakta hai. Dispatch ke baad return policy lagoo hogi.

Return ke liye Contact page se rabta karein.